Frequently asked pre-purchase questions

- Capability/functionality questions

How does it work?

Your propane tank is fitted with a float gauge that can tell how much liquid is inside. The Tank Utility sensor connects to an  R3D dial to read the position of the dial needle. The sensor reads a voltage, and that value is sent to our servers, and is shown in your Tank Utility app. Your monitor needs to be connected to your home WiFi network in order to connect with our servers.

- Can i try a sample tank:

Try out the app using this sample monitor ID: CHGHWQ73

-Reading frequency

WiFi monitors read every 6 hours. This frequency cannot be changed. You can prompt a reading by putting the magnet to the activation pad but there is no way to remotely force a reading.

-Power

The monitor is powered by 4 AA Engergizer Ultimate Lithium batteries with an expected lifetime of 2.5 years.

-Can/how can i access my data?

We have monitoring apps for  iOS, Android, and a web app.

You can have the app on multiple internet-connected devices. If you log in with your credentials you'll see all the tanks assigned to you.

We also have an  API where you can access data daily.

-Data protection/usage/privacy?

Only people with your device ID can see your data. Upon request, your data may be shared with your fuel supplier or your Generac dealer

-Security?

-Cable length

The cable is 6 ft. Due to weatherproofing restrictions we cannot extend this - If you don't have wifi at your tank we recommend a wifi extender.

-Remote ready photos

-Where to purchase remote ready dials